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Need a refund or have an issue?

Please don't open a dispute or chargeback with your bank — this creates unnecessary delays and can take up to 3 weeks to resolve.

Just send us a message here and we'll handle everything for you directly. Where appropriate, we'll arrange a full refund processed the same day or by the next business day — no hassle, no waiting.

We're here to help and we take every request seriously. 💬